| Ladybug Junction Frequently Asked Questions Once again, thank you for choosing to shop LadybugJunction.com, we are very glad to have you as a customer. Below we have compiled some of the most common questions we receive, we hope this information is helpful to you. If the section does not completely answer your questions, please feel free to e-mail us at LadybugJunction@comcast.net or call us at 412-719-6971. Who is LadybugJunction.com? LadybugJunction.com is an online catalog offering complete decorating ensembles for Bedroom, Dining Room, Kitchen, and Gift Giving needs. LadybugJunction.com and Ladybug Junction Country Crafts are proprietorships owned and operating by the same family. LadybugJunction.com is an online operation. Our main private office is located in Pittsburgh, Pa. Ladybug Junction Country Crafts was established in January 2000 with the mission to offer its customers home textiles and accessories in themes so the homeowner is able to design their space with the appearance of professional design without the designer prices. Our previous focus had been dining and kitchen themes. Today we offer designs for all areas of the home making decorating so easy, it's 1 Snap 2 Design. We welcome you and are pleased to offer you any assistance as you design your space. How do I know if I'm ordering the correct size? With new mattresses with different sizes the market today, it's difficult to know what size will be the best fit. The best way to find the right size is to properly measure your mattress. To do this, remove all linens. Measure the length of the mattress from left to right, and then head to foot. Quilts measurements are typically the width (left to right) and then the length (head to foot). From the top corner of the mattress, now measure down towards the floor where you would like the drop to end. Typically you want to end slightly lower than where the mattress touches the boxspring if you are using a ruffle, to the floor if not using a ruffle. Most beds require a minimum of a 14in drop. By taking your width measurement, add the drop 2 times for the sides (ex King: 72+14+14), and then take your head to foot meansurement and add 1 drop time for the foot of the bed (ex King: 80+14). This gives you an idea of the minimum measurement you'll need when ordering. What does a 'set' include? Standard Bed Set 1 Quilt, 1 Dust Ruffle, 2 Shams (C&F Enterprises) Deluxe Bed Set : 1 Quilt, 1 Dust Ruffle, 2 Standard Shams, 2 Euro Shams, 2 Decor Pillows (C&F Enterprises) 10 piece set : 1 Quilt, 1 Dust Ruffle, 2 Shams, 2 Decorative Pillows, 1 Flat Sheet, 1 Fitted Sheet, 2 Pillow Cases. (Greenland Home Fashions) Mini Sets : 1 Quilt, 2 Shams Twin sets include 1 less each of the pillows or shams. How do I Contact LadybugJunction.com? For the fastest response since we are an online speciality retailer is to e-mail us. You can email directly to : LadybugJunction@comcast.net. You may also call us by dialing 412-719-6971, our design representatives return all calls after 6pm Eastern Time, Monday thru Friday. You may also contact us by fax : 1-360-237-2750. Do you stock all items? LadybugJunction is a special order company. Many of our popular designs are in stock, however other products are ordered based on customer special order basis. Standard delivery time for special order items is 2 to 4 business weeks or sooner. In stock items ship 24-48 business hours, in many cases the same day of order. Do you have a catalog? We do not offer a printed catalog, Our website is our online catalog offering the most up to date information and detail of each product. We do from time to time send mailings via email to opt-in and current customers offering information on upcoming product lines, sales, and events. You can sign up for our mailing list below |
| For God so loved the world that He gave His only begotten Son, that whoever believes in Him should not perish but have everlasting life. John 3:16 |
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| Do you offer wholesale? We do not offer wholesale, we are an online speciality retailer of fine bedding and gifts, we are not licensed to offer wholesale. Do you ship Internationally? Unfortunately no, we only do business in the United State, we do not offer shipping outside of the United States. How do you protect my credit information? LadybugJunction.com uses PayPal for it's merchant services. PayPal was built to keep it's customers and sellers secure. Whether using your own PayPal account or paying with a credit card your information is completely safe, secure, and encrypted. With PayPal, your credit information is submitted and protected by SSL with an encryption key length of 128 bits (the highest level commercially available). Your credit card is processed through PayPal and the only information that LadybugJunction.com is provided is information pertainant to ship your purchased items. LadybugJunction.com is never provided your credit card information unless you provide it directly to us. What is your privacy policy? LadybugJunction.com will not share or sell your personal information with any party. Your privacy is important to LadybugJunction.com When your name, address, and email address are provided to us, we will not share this information with other companies other than for shipping purposes and will never share financial or personal information about you or your household. We wouldn't want information shared about our family members and share the same feelings about our customers. Please also feel free to review PayPal's privacy policy : Click Here. For further information regarding how to place your order, please visit our How To Order area, Click Here |